Rider's Transporthers

Rider and Driver, connected through one canonical trip record.

The Rider and Driver apps need an account. Sign in or create one.

Healthcare · Healthcare Organization Sign In

For healthcare organizations

Healthcare Transportation

Affordable, Reliable Transportation for Healthcare Organizations

Rider’s Transporthers LLC provides transportation services for patients and healthcare organizations, including transportation to medical appointments and other healthcare-related trips. Clinics, care homes and practices request and schedule rides for their patients online and follow every ride from request to drop-off.

Rides to medical appointments
Other healthcare-related trips
Rides requested and followed online

Healthcare Organization Sign In

New organization? You can register on the same page.

Healthcare Help & FAQ for organizations and patients

Fixed build

🧍 Rider App

Request a ride, track the driver live, chat, tip, pay and rate.

Open Rider App Original

Fixed build

🚗 Driver App

Go online, receive requests, accept, navigate, run the trip and get paid.

Open Driver App Original

Supplied file

📝 Registration & Login

Where riders and drivers sign up. Writes riders, drivers and users into the driver login project.

Open Registration Original

Book ahead

📅 Ride booking reservation

Schedule a ride for later. Reservations appear in the Admin dashboard.

Book a reservation

Short address: riderstransporthersllc.com/reservations

Shop

🛍️ RIDER'S STORE

Official Rider's Transporthers products. Browse them, then buy securely in the Rider App.

Open Rider's Store

Short address: riderstransporthersllc.com/store

Website

🌐 Rider's Transporthers website

The public pages: the home page, reservations, help and safety, lost and found, the terms, and the driver's Pro Card and financial centre.

Open the website Help & Safety

Reservations Terms Privacy Policy

Install

📲 Put the apps on your phone

The Rider and Driver apps add themselves to a home screen with this icon and open full screen, like any other app. There is nothing to download from a store.

iPhone: open the app in Safari, tap Share, then "Add to Home Screen".
Android: open the app in Chrome, tap the three dots, then "Add to Home screen".

Get the apps, with QR codes

Open Rider App Open Driver App

What was wrong

The Driver app was listening to the wrong Firebase project. The Rider app posts a request to driver-pro-card-login. The Driver app was watching active_trip_request on rider-s-drivers-info, where that node is never written. No request could ever reach a driver.
Admin could not see drivers. Admin reads drivers from the canonical project, but driver accounts live in the driver login project, so the list, the online counter and the approve button had nothing to act on.
Trips had no driver on them. Accepting a ride never wrote driverId or driverName, so every trip stayed "Unassigned" in Admin.
Chat, tips and ratings were only written to the live pointer, not to the trip record, so they vanished from history the moment the ride was cleared.

How it works now

RIDER CANONICAL DATABASE DRIVER driver-pro-card-login requestRide() ----------> trips/{tripId} <--------- accept (atomic claim) active_trip_request <--------- status, GPS, chat chat, tip, rating -------> trips/{tripId} ---------> rider tracking | v ADMIN live trips, drivers, fares, payments, support chats, history

One ride request creates one trip with one tripId. Accepting never mints a second id.
A driver takes a ride through a Firebase transaction, so two drivers can never claim the same request.
Trip status only moves forward, so a late callback cannot push a running trip back to "requested".
The Driver app keeps signing in against rider-s-drivers-info. Only non sensitive profile fields (name, contact, vehicle, approval, presence) are mirrored to the canonical project so Admin can manage drivers.
Every original file is kept untouched under /original as the backup master.

Full change list and test notes